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Privacy Policy

Privacy Policy

Effective Date: 01.01.2025

At Sparktek ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sparktek.odoo.com (the "Site") and use our services. Please read this policy carefully to understand how we treat your personal data.

By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information from you when you use our Site:

a) Personal Information

Personal information is data that can be used to identify or contact you. We collect the following personal information when you interact with our Site:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (e.g., credit card details, billing address)
  • Account login details (if applicable)
  • Purchase history
  • Any other personal details you provide via forms, emails, or customer service inquiries

b) Non-Personal Information

Non-personal information refers to data that cannot be used to identify you directly. We may collect the following non-personal information:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited on our Site
  • Referring URL
  • Time spent on our Site
  • Location information (if you have enabled location tracking)
  • Cookies and other tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use your information for the following purposes:

  • To process your orders and deliver products and services
  • To manage your account and provide customer support
  • To communicate with you, including sending order confirmations, shipping updates, and promotional offers (if you have opted-in)
  • To improve our Site and services based on user feedback and analytics
  • To prevent fraud and ensure the security of our Site and services
  • To comply with legal obligations, such as tax or regulatory requirements

3. How We Share Your Information

We may share your personal information in the following circumstances:

  • With service providers: We may share your information with third-party service providers that help us operate our business, such as payment processors, shipping companies, and email marketing services.
  • For legal reasons: We may disclose your personal information if required to do so by law or in response to valid legal processes, such as a subpoena, court order, or government request.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us recognize you and improve the performance of our Site.

You can control cookie settings through your browser. Please note that disabling cookies may affect your experience on the Site.

For more details, refer to our Cookie Policy.

5. Security of Your Information

We take the security of your personal information seriously and use commercially reasonable efforts to protect it. We use encryption technologies to protect sensitive information, and we store data in secure systems.

However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You may request that we correct any inaccuracies in your personal data.
  • Deletion: You have the right to request the deletion of your personal data, subject to legal and contractual obligations.
  • Opt-Out: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in the email or contacting us directly.
  • Data Portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

8. Third-Party Links

Our Site may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

10. International Transfers

If you are located outside of Lebanon, please note that your personal data may be transferred to, and processed in, countries with different data protection laws. By using our Site, you consent to such transfers and processing of your data.

11. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights regarding your personal data, please contact us at:

Sparktek

 Jounieh Kaslik Highway Adaimi center

Email: sparktek@consultant.com

Phone: +96171892525