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Terms and Conditions

Effective Date: 01.01.2025

Welcome to Sparktek (“we”, “our”, “us”)! By accessing or using our website https://sparktek.odoo.com, you agree to comply with and be bound by the following Terms and Conditions (the "Agreement"). This Agreement governs your use of our Site and the purchase of products sold through our online store. If you do not agree with these Terms and Conditions, please do not use this Site.

1. Acceptance of Terms

By visiting and using this Site, including placing an order for products, you accept these Terms and Conditions. We reserve the right to change, modify, or update these Terms at any time, and any changes will be posted on this page. Please review these Terms regularly to stay informed of any updates.

2. Use of the Site

You agree to use this Site only for lawful purposes and in a manner consistent with applicable laws and regulations. You shall not engage in any activities that may impair, harm, or damage the Site or its functionality.

  • Account Creation: To place an order, you may be required to create an account with accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details and password.
  • Age Requirement: You must be at least 18 years old to place an order on our Site. If you are under 18, you may only use the Site with the involvement of a parent or guardian.

3. Product Information

We strive to ensure that the product information and descriptions on this Site are accurate and up-to-date. However, we cannot guarantee that the information, including product prices, availability, or specifications, is always free of errors.

  • Product Availability: Product availability is subject to change without notice. We reserve the right to limit quantities and discontinue products at our discretion.
  • Prices: All prices are listed in United State Dollar and include applicable taxes unless otherwise noted. Prices and offers may change without prior notice.

4. Order Placement and Acceptance

By placing an order on this Site, you are offering to purchase the product(s) under the terms of this Agreement. Once an order is placed, we will send you an order confirmation email. Please note that the receipt of your order confirmation does not constitute acceptance of your order. Acceptance of your order is only confirmed when we ship the product(s) to you.

  • Order Cancellation: We reserve the right to cancel any order due to product unavailability, errors in pricing, or other reasons. If we cancel your order, we will notify you and provide a full refund (if applicable).

5. Payment Terms

We accept various payment methods, including Cash in store, Cash on Delivery, Wish, OMT, BOB, Electronic Payment. By placing an order, you authorize us to charge the total purchase amount, including any applicable taxes and shipping fees, to the selected payment method.

  • Security: We take the security of your payment information seriously. We use encryption and secure payment gateways to protect your financial data.
  • Payment Authorization: You agree to provide accurate and valid payment information and authorize us to charge your account for the purchase of products.

6. Shipping and Delivery

  • Shipping Policy: We offer various shipping methods, and shipping costs will be calculated during checkout. Delivery times depend on your location and the shipping method chosen.
  • Shipping Fees: Shipping fees are non-refundable unless the item is defective, damaged, or not as described.
  • Delivery Time: While we strive to fulfill orders promptly, delivery times are estimates and may vary due to unforeseen circumstances or delays with the shipping carrier.
  • Incorrect Address: It is your responsibility to ensure the shipping address provided is correct. We are not responsible for delays or undelivered packages caused by incorrect addresses.

7. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, we offer returns and refunds under the following conditions:

  • Return Policy: You can return most products within 3 Days from the date of delivery, provided the product is unused, undamaged, and in its original packaging.
  • Non-returnable Items: Certain products, such as opened electronics, consumables (e.g., batteries), Hygiene and Personal care, or personalized items, may not be eligible for return. Please refer to the product-specific return information.
  • Refund Process: Once the return is received and inspected, we will process your refund within 7–10 business days. Refunds will be issued to the original payment method.

8. Warranty

Our products come with a manufacturer’s warranty, which varies depending on the product. The warranty covers defects in material or workmanship, and the terms and duration of the warranty will be outlined in the product details and may vary by product category.

  • Warranty Claims: If your product has a warranty issue, please contact our customer service team for assistance. We may require you to provide proof of purchase and other relevant details.
  • Exclusions: Warranties do not cover damage caused by misuse, Electric short, nature Disasters, accidents, or unauthorized repairs.

9. Intellectual Property

All content on this Site, including text, images, logos, videos, and product descriptions, is owned by https://sparktek.odoo.com or its affiliates and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from the Site for commercial purposes without our express written permission.

10. Limitation of Liability

To the fullest extent permitted by applicable law, https://sparktek.odoo.com is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products, services, or the Site. This includes, but is not limited to, damages for loss of profits, data, or business interruption.

11. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information when you visit our Site or make a purchase.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Lebanon. Any disputes arising out of or in connection with this Agreement shall be resolved through the courts of Lebanon.

13. Dispute Resolution

In the event of any dispute, we encourage you to first contact us directly to attempt to resolve the issue. If the matter cannot be resolved through direct communication, we may pursue alternative dispute resolution mechanisms, such as mediation or arbitration.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: sparktek@consultant.com
  • Phone: +96171892525
  • Address: Jounieh Kaslik Highway Toward Beirut , Adaimi Building

15. Miscellaneous

  • Severability: If any provision of this Agreement is deemed invalid or unenforceable, the remainder of the Agreement shall remain in full effect.
  • Entire Agreement: These Terms and Conditions constitute the entire agreement between you and us regarding the use of this Site.

By using this website, you agree to these Terms and Conditions.